How fast can you get out here?
Call or text and you'll get a human, not a queue. For most of DFW we can be on site the same day or next business day. If your network is fully down during business hours, we treat it as an emergency and prioritize it.
Is the assessment really free?
Yes. We walk the site, document what you have, test coverage and give you a written findings report, free while we're building our client base in DFW. There's no obligation to buy anything afterward, and the report is yours to keep either way.
Do you work with our POS provider?
Regularly. We handle the network side (segmentation, static IPs, port configuration, bandwidth) and coordinate directly with Toast, Square, Clover or whoever you use so nobody points fingers when something doesn't connect.
How much does an install cost?
It depends on the size of the space, ceiling access and how much existing cable can be reused. After the free assessment you get an exact number in writing, before any work starts.
Can you work after hours so we don't lose service?
That's how most of our restaurant and retail work happens: before open or after close. Any after-hours work is included in your written quote, so there's no surprise on the invoice.
What does the 30-day guarantee cover?
The physical installation we performed: cable runs, terminations, wall plates, mounts and rack work. If any of it fails within 30 days of completion, we come back and fix it at no charge. It doesn't cover settings changed after handoff, issues with your internet provider, damage, or equipment defects, which fall under the manufacturer's warranty. For those, hourly support is a call or text away.
Do you handle security cameras?
We handle everything cameras depend on: cabling, PoE switching, segmentation and bandwidth. The cameras themselves are installed by a security specialist we coordinate with, so you still get one point of contact and one schedule.
Do we have to sign a long contract?
No. Project work is one-time: quote, install, done. If something needs attention later, just call or text: hourly support is available whenever you need it, with no contract.